Tag Archives: crm

ContaxCRM New Press Release

Arten Science Offers Enhanced CRM Solution at Reduced Price

 

[Ripley, Derbyshire] Arten Science is pleased to announce permanently reduced prices for ContaxCRM Version 3. This version of their popular software, first launched in January 2012, allows individuals and companies to optimise the management of their relationships by building a detailed contact history of customers, suppliers, prospects, members, and other contacts. Written and designed in the United Kingdom by Steven Cholerton and published by Arten Science Limited, ContaxCRM Standard is now available for only £29 whereas ContaxCRM Premium is now £49.

 

It’s a small price to pay for an ingenious program that lets customers capture, store, interact, communicate, and manage all of their interactions, be they with customers, prospects, suppliers, members, personal, network, or even competitors.  So, as a single user program it’s ideal for graphic designers, web developers, consultants, electricians – any small business or charity managing multiple contacts. The multi-user edition can grow with businesses to support hundreds of users. What’s more, ContaxCRM works with Windows computers and Apple Macs or even a mixture of both.

 

Arten Science prides itself on offering a CRM solution that stands out from the crowd. Users get a choice of where data is kept, on the computer, on the network, or in the cloud. Customers pay only once, rather than monthly, and the solution runs natively on the computer, rather than in a browser. ContaxCRM Version 3 requires an Intel Mac running OSX 10.5+ or a PC running Windows XP, Windows Vista, Windows 7 or Windows 8.

 

ContaxCRM is simple and efficient to use and secure. It works with Apple Mail, iCal, and Outlook to provide a seamless link between users’ contacts, email, and related calendar entries. The solution can automatically or selectively save both sent and received emails to an individual contact record. The interface retains a clean, simple, and functional design that appeals to users at all levels. On top of all this, it uses up to 384 bit Blowfish encryption as standard.

 

The power and ease of use of R10BatchMail and R10Cipher are built into ContaxCRM Version 3 giving powerful bulk email and encryption/security. ContaxCRM features powerful document management features as standard, to enable users to lock documents away securely. When used in conjunction with SMSRelay also from Arten Science, ContaxCRM becomes a powerful and flexible text messaging solution.

 

The success of ContaxCRM is demonstrated through excellent customer feedback. Matt Kavanagh, Technical Support Manager, of Perfect Colours, a printing company said, ‘[We have] been using ContaxCRM to keep track of technical support contact with customers for repairs, warranties, and call-outs for the past six months and it has transformed our engineers’ access to information. I would recommend it to any small business wanting to share information across their company, particularly given the low entry-level cost and the cross-platform nature of the software.’ 

 

Kaye Booth of Social Myna Ltd, social media consultants, said of ContaxCRM and the owner of Arten Science, Steve Cholerton, ‘I…purchased the fabulous ContaxCRM which has proved invaluable for my business. Steve helped me from installation through to using the CRM effectively as a tailored business tool. Always keen to offer support and further advice I would highly recommend Steve and his Mac/Windows products.’ 

 

Features:

 * Mac OSX including Mountain Lion

 * Tested on OSX 10.5+

 * Windows Version works on XP, Vista, 2003, 7 and 8

 * Requires no installation

 * Requires no additional runtime 

 * Custom help system

 * Single user with inbuilt SQLite, or multi-user with MySQL

 * Sync the database with iDisk, DropBox or similar

 * Quotations convert to Orders

 * Orders convert to Invoices

 * Auto backup functionality

 * Contact template facility

 * Separate import program

 * User defined contact categories and classifications

 * Specify the allowed methods of communication

 * Unlimited custom fields

 * User-defined contact status

 * Visit a contacts’ website by clicking

 * Mark a contact as inactive, effectively hidden, but not deleted

 * Visit a contacts’ blog by clicking

 * Traffic Light Rating System (TLRS) – Red, Amber, Green

 * Contact information and notes – output as an audio file 

 * Batch/bulk emailing functionality

 * Drag and drop document management

 * Email a contact by clicking

 * Outgoing and incoming email is written to contact history

 * Automatically capture incoming email

 * Dial your IP phone

 * Update your Twitter status

 * Send Twitter @reply messages to contacts

 * Insert iCal Entries

 * Insert Outlook entries

 * Fast searching, sorting, and filtering of contact information

 * Drag and drop text documents into contact notes

 * Geographical mapping information

 * Real-time charting

 * User-defined connections/relationships

 * Full screen toggle

 * Extensive use of keyboard shortcuts

 * Inbuilt report generator with export

 * Use any generally available query tool to create reports

 * Each contact can be individually encrypted

 * Incoming email can be encrypted

 * Contact notes/history can be encrypted

 * In-built project management

 

Support:

 * Offline manual

 * Tutorial movies

 * Forum

 * Email the developer

 * Telephone support can be quoted for separately

 

NOTES

 

  1. 1.Arten Science was set up in 2007 to design, develop, and market quality commercial software for Mac OSX and Windows. The company also provides bespoke software development, technology, database, and security consultancy services. What’s more, all of their commercial products can also be tailored, modified, and enhanced to suit customers’ specific requirements. 

 

  1. 2.A single user trial version of ContaxCRM can be downloaded and used for 14 days. It features a nag screen which can be removed with a single keypress. The 14 day restriction can be removed by purchasing a license from Arten Science. Data entered into the trial version is kept when purchasing a full version. Data entered into the single-user version can be transferred to the multi-user version at the click of a single button using the utility module supplied for free with the multi-user licence.

 

  1. 3.To find out more, go to the Arten Science website or contact the Managing Director, Steven Cholerton, directly on +44 7977 752329.

 

Copyright (C) 2013 Arten Science. All Rights Reserved. Apple, the Apple logo, and Macintosh are registered trademarks of Apple Inc. in the US and/or other countries.

 

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ContaxCRM

 

ContaxCRM

 

The Best Small CRM for Mac and Windows

Sales,Distributor and Dealer Enquiries to: contaxcrm@artenscience.com.

Support: http://getsatisfaction.com/artenscience

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Compliments from Twitter

A couple more nice comments from customers on Twitter yesterday :-)

 

TweetAgain

 

ContaxCRM

 

ContaxCRM

 

The Best Small CRM for Mac and Windows

Sales,Distributor and Dealer Enquiries to: contaxcrm@artenscience.com.

Support: http://getsatisfaction.com/artenscience

###

ContaxCRM Update

A new update to ContaxCRM has been released today.  It’s basically a maintenance release with bug fixes only. However it does have a new option available from the main window which allows you to view at a glance the most recent contact history, ie: Phone Calls, Email, Orders Etc.  It’s proving very popular with Beta testers.

Below are a few images of the latest version:

ContaxCRM

Main Window: Showing Overview and Contacts Listing

Crm2013 3 9 92 2

Main Window: Showing Financial Details and Graphs

ContaxCRM

Geographical View

ContaxCRM

Order / Quotation Entry

ContaxCRM

Batch Email Marketing

ContaxCRM

 

ContaxCRM

 

The Best Small CRM for Mac and Windows

Sales,Distributor and Dealer Enquiries to: contaxcrm@artenscience.com.

Support: http://getsatisfaction.com/artenscience

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Enhanced Query Builder

OriginallyPublished: stevencholerton.com, 5th December 2012

 

CRMWarrior, our Utility and Support tool for ContaxCRM has recently received an update. This update gives a simple User Interface for creating database queries that include Custom Fields (UDFs). 

The problem previously was that the Custom Fields feature in order to provide the necessary degree of flexibility, it was necessary for the behind the scenes database structure to be more complex than would normally be the case – leading to users needing a certain amount of SQL knowledge to produce more sophisticated reports.

NOTE: Actually, a decent amount of SQL knowledge was required along with a full understanding of columns and rows as they apply to databases and also the ability to understand rows that each now represent single columns in a custom table. It was all rather disturbing to the average user. I stand by the design of the UDF feature as it provides the flexibility needed and works superbly – the ability (or inability) to easily report from this structure was it’s weakness that has now been addressed.

This update to the Query Builder in CRMWarrior gets over this problem by allowing the custom fields to be integrated into a query as if they were within the contact table. Behind the scenes we generate a custom script using a SQL based scripting language that we then parse to produce the expected output.

 

ContaxCRM

 

This update to CRMWarrior is available on request, for free, to existing CRMWarrior customers.

 

ContaxCRM

ContaxCRM

The Best Small CRM for Mac and Windows

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ContaxCRM Update: 3.8.7

A new version of ContaxCRM was released today.

A new ‘Custom’ window has been added which gives an alternative view of your contact data for those of you weaned on ACT! or similar :-)  

ContaxCRM


Additionally a few new fields have been added:

  • Department
  • Division
  • Qualifications
  • Area 
  • Additional Addresses: Home Area
  • Spouse
  • PA Name
  • PA Title
  • PA Telephone
  • PA Email

ContaxCRM

 

ContaxCRM

ContaxCRM has been selected as a CRMIdol 2012 Contestant

The Best Small CRM for Mac and Windows

Sales,Distributor and Dealer Enquiries to: contaxcrm@artenscience.com.

Support: http://getsatisfaction.com/artenscience

###

ContaxCRM Editions

ContaxCRM is now available in three different editions, at three different price points:

ContaxCRMContact Mapping
Report Generator
MailshotsBatch Email
Graphs
Lots more …

ContaxCRM

As Standard Edition, plus Includes the following Extras:

Projects Module
Sales Orders and Quotations Module
Products Module
Invoicing Module

ContaxCRM

As Premium Edition, plus Includes the following Extras:

1 x Years Telephone Support
1 x myVault License
1 x R10Cipher License
1 x CRMWarrior License

 

ContaxCRM

 

ContaxCRM

ContaxCRM has been selected as a CRMIdol 2012 Contestant

The Best Small CRM for Mac and Windows

Sales,Distributor and Dealer Enquiries to: contaxcrm@artenscience.com.

Support: http://getsatisfaction.com/artenscience

###

Major Software Update: ContaxCRM 3.8.0

A new version of ContaxCRM was released today.  Until Friday 20th July at Midnight (GMT) you can purchase the Full Single User product with all options enabled, including Sales Order Processing, Products, Projects and Invoicing, with a  50% discount, i.e. £50 per user. No Rental Fees. No Limits.

The new version of ContaxCRM includes the following updates and features:

Includes a New Version of docXpert Help and Documentation System

Backup to CD / DVD Option – Mac OSX Only

Sales Orders now Check Credit Limits

Sales Orders Option to Show Credit Limit Calculations

Sales Orders Minimim Price Check

Sales Orders Target Price Advice

Sales Orders On Hold Check

Sales Orders On Stop Check

Sales Order Credit Check Over-ride Code

Sales Orders Cannot Print if Not Checked

Sales Orders Cannot Invoice if Not Checked

Sales Orders Cannot Complete if Not Checked

Sales Orders – Area Allocation

Sales Orders – Resource Allocation

Sales Orders Overview – Outstanding Only is now the Default

Quotations Cannot Print if Not Checked

Quotation Conversion can now be done from the Main window

Mini Product Window, Sales Script, T&C’s Etc.

Refresh button to the Sales Daybook window

Outstanding Sales Invoice Report

New Projects Overview window

Enhanced Projects window

Sales Order Daybook, Filter by Area and/or Resource

Credit Limit Checks and Over-rides written to History

Enhanced Products window

Sales Targets – Name, Target, Month, Year

Significantly Enhanced and Updated the Projects Module

ImportCRM now automatically chooses the default ContaxCRM Database

New Script to Create ContaxCRM group in Apple Address Book

Option to Create ContaxCRM contacts in the Apple Address Book

FIX: Contact Displayed in Calendar FollowUps

FIX: SO Module – Decimal Columns Right Aligned

Database Tools Menu – Renamed to Tools

New Test Menu within the Tools Menu

New Social Menu

New Gift-Aid Transactions Between Dates Report

Global Option to UPPERCASE Names and Addresses

Choose iCal Calendar for Follow-Up (OSX Only)

Enhanced Address Printing Options

Quick Contact Entry allows Telephone Number input

 

ContaxCRM

ContaxCRM

 

ContaxCRM

ContaxCRM has been selected as a CRMIdol 2012 Contestant

The Best Small CRM for Mac and Windows

Sales,Distributor and Dealer Enquiries to: contaxcrm@artenscience.com.

Support: http://getsatisfaction.com/artenscience

###

New ContaxCRM Movie: Query and MailMerge

We’ve just uploaded a new ContaxCRM movie to our YouTube Channel.

You can view the movie here:  http://youtu.be/XtBiVdejkOw

Better still go to our YouTube Channel - http://www.youtube.com/user/artenscience – and subscribe :-)

ContaxCRM

ContaxCRM

 

ContaxCRM

ContaxCRM Version 3 Now Available.

The Best Small CRM for Mac and Windows

Sales,Distributor and Dealer Enquiries to: contaxcrm@artenscience.com.

Support: http://getsatisfaction.com/artenscience

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ContaxCRM on Facebook

We’re embracing the phenomenon that is FaceBook :-)  Please have a look at our page and give us a ‘Like’ ;-)

https://www.facebook.com/ArtenScienceLimited

If your business needs a helping hand or advice from a real Social Networking Ninja contact Kaye at SocialMyna for extremely reasonably priced Social Media help, design, advice etc. 

 

ContaxCRM

 

ContaxCRM

ContaxCRM Version 3 Now Available.

The Best Small CRM for Mac and Windows

Sales,Distributor and Dealer Enquiries to: contaxcrm@artenscience.com.

Support: http://getsatisfaction.com/artenscience

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